Privacy Policy

Last updated: June 10, 2026

This Privacy Policy applies to all services of Atlanta Rose, reachable via info@atlantarose.com. We respect the privacy of our customers and treat the personal information you provide to us as confidential and in accordance with applicable privacy laws.

1. Information we collect

We collect personal information that you provide when placing an order, creating an account, or contacting our customer service, including:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed through our payment providers and not stored on our servers)
  • IP address and device/browser information
  • Order and transaction history
  • Data about your activity and behavior on our website (through cookies)

2. Purposes of processing

We use your data to:

  • Process, ship, and invoice your orders
  • Provide customer service and support
  • Send order updates, tracking information, and relevant communications
  • Improve our services, website, and product range
  • Prevent and detect fraud and misuse
  • Send marketing messages, only if you have given consent

3. Legal basis

We process your data based on:

  • The performance of a contract (your order)
  • Your consent (for example, marketing)
  • Legal obligations (such as tax and accounting requirements)
  • Our legitimate interests (such as fraud prevention and improving our services)

4. Sharing of data with third parties

We only share your data with third parties when necessary to provide our services, including:

  • Payment providers
  • Shipping and delivery partners
  • Suppliers involved in processing and shipping your order
  • Analytics and marketing service providers (where applicable and based on your cookie preferences)

We never sell your personal data.

Because part of our fulfillment may take place outside the EEA (China), your data may be transferred outside the EEA. In such cases, we ensure appropriate safeguards are in place.

5. Data retention

We do not store your personal data longer than necessary for the purposes for which it was collected, or as long as required by law (such as tax record obligations of 7 years).

6. Cookies

Our website uses cookies to improve functionality, analyze traffic, and support marketing. For more information, please see our separate Cookie Policy. You can manage your preferences via the cookie banner or your browser settings.

7. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access. All payments are processed through a secure SSL connection.

8. Your rights

You have the right to access, correct, delete, or restrict your personal data. You may also object to processing, withdraw your consent, and request data portability.

To exercise your rights, please contact us at info@atlanta-rose.com.

You may also have the right to file a complaint with a supervisory authority.

9. Contact

Store Name: Atlanta Rose
Website: https://atlanta-rose.com/
Email: info@atlanta-rose.com

Business address: available upon legitimate request

30-DAY MONEY-BACK GUARANTEE

We stand behind every piece we offer. If your order doesn’t feel right, you can return it within 30 days for a full refund. Simple, transparent, and stress-free.

SECURE PAYMENT

Your security comes first. Every payment is fully encrypted and protected, so you can shop with complete confidence from start to finish.

FREE SHIPPING

Enjoy complimentary shipping on every order. No minimums, no hidden fees, just reliable delivery straight to your door.

CUSTOMER SERVICE

Reach out anytime at info@atlanta-rose.com. Real people, ready to help.

We’re here to make your experience effortless, from your first click to your final delivery.