Shipping & Delivery Policy

Last updated: June 10, 2026

We aim to deliver your order as quickly and smoothly as possible. Below you will find all details regarding our shipping and delivery process.

1. Processing time (dispatch)

Orders are processed within 1 to 3 business days.

Once your order has been shipped, you will receive a tracking number by email.

2. Delivery time

After processing, the average delivery time is 1 to 7 business days, depending on your location.

Please note that delivery times may be longer during peak seasons, holidays, or due to customs processing.

3. Shipping method and origin

To reduce waste and lower our carbon footprint, we ship directly from our supplier in China.

As a result, customs fees or import duties may apply depending on your country.

Our shipping partners include: USPS, UPS and FedEx.

4. Shipping costs

Shipping costs are shown at checkout and depend on the weight, destination, and selected shipping method.

5. Tracking responsibility

  • Customers are responsible for tracking their shipment using the tracking link provided via email.
  • It is the customer’s responsibility to monitor the delivery status and ensure the package is received or collected from a pickup point if applicable.
  • If there are any delays or issues with your order, please contact us first at info@atlanta-rose.com rather than initiating a chargeback or refund request.

6. Shipping responsibility

  • Once tracking shows that a package has been delivered, responsibility transfers to the customer.
  • Please ensure your shipping address is entered correctly at checkout. Any address errors must be reported within 24 hours of placing your order by contacting info@atlanta-rose.com.

 

Contact

If you have any questions or need more information, please contact us at:

Atlanta Rose
https://atlanta-rose.com
info@atlanta-rose.com 

30-DAY MONEY-BACK GUARANTEE

We stand behind every piece we offer. If your order doesn’t feel right, you can return it within 30 days for a full refund. Simple, transparent, and stress-free.

SECURE PAYMENT

Your security comes first. Every payment is fully encrypted and protected, so you can shop with complete confidence from start to finish.

FREE SHIPPING

Enjoy complimentary shipping on every order. No minimums, no hidden fees, just reliable delivery straight to your door.

CUSTOMER SERVICE

Reach out anytime at info@atlanta-rose.com. Real people, ready to help.

We’re here to make your experience effortless, from your first click to your final delivery.